Artenirs offers the following shipping options::

1. Shipping within Dubai: AED 10.
2. Shipping – rest of UAE: AED 50.
3. Free shipping: For orders over AED 1,000.
4. International Shipping: Coming soon

Order Processing

Orders are processed and shipped on business days only (Monday through Friday, excluding national holidays). Orders placed on national holidays or weekends will be processed the following business day.

Shipping Restrictions

Currently, we ship to addresses within the UAE only. We do not ship to PO Boxes, APO/FPO addresses or international locations.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email that includes tracking information. You can use this information to track your package on the courier’s website.

Delivery Issues

If you experience any problems with your delivery, such as delayed arrival or missing packages, please contact our customer service team at (contact@artenirs.com). We will work with you to resolve any issues as quickly as possible.

For further assistance with returns, exchanges, or shipping, please contact our customer service team.