1. RETURN AND EXCHANGE POLICY

Thank you for shopping at https://www.artenirs.com/

If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy. 

The following terms are applicable for any products that you purchase with us.

2. INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Artenirs Located at Dubai, UAE.

Goods refer to the items offered for sale on the Service.

Orders mean a request by you to purchase goods from us.

Service refers to the Website.

Website refers to Artenirs website, accessible from https://www.artenirs.com/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. GENERAL RETURN POLICY

All Items are eligible for return and would be processed if conditions are met.

4. REFUND POLICY

In order for the product to be eligible for a Refund, make sure the product wasn’t damaged.

After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase within 21 days. 

5. HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange, and if you have further clarification and questions, Please do not hesitate to contact us through our Email Address: contact@artenirs.com

You will be updated for the return status through your email, if contact information is recorded to us.